Elza believes that the lottery operator was responsible for the mistake. However, she herself admits that she did not check the receipts and that if she had, she would probably have realized that something was wrong. “I should have counted the games. If I had, I would have known that one was missing. When the woman charged me, I would have realized the mistake,” she lamented.
She still remembers talking to the attendant and even making a joke. She said that if she won the prize, she would give the employee a car. The attendant even laughed a little, but nothing made her realize that the ticket was incomplete.